0 - Introduction to ITIL Intermediate.mp4 202.58 MB
1.21 - ITIL Foundation Refresher.mp4 498.08 MB
1.22 - ITIL Foundation Refresher Part 2.mp4 353.4 MB
10.1 - SD Processes - Supplier Management.mp4 427.12 MB
11.11 - SD Processes - Availability Management.mp4 412.22 MB
11.12 - SD Processes - Availability Management Part 2.mp4 394.74 MB
11.13 - SD Processes - Availability Management Part 3.mp4 341.55 MB
11.14 - SD Processes - Availability Management Part 4.mp4 260.61 MB
11.15 - SD Processes - Availability Management Part 5.mp4 411.7 MB
11.16 - SD Processes - Availability Management Part 6.mp4 240.54 MB
11.17 - SD Processes - Availability Management Part 7.mp4 231.65 MB
12.11 - SD Processes - Capacity Management.mp4 279.04 MB
12.12 - SD Processes - Capacity Management Part 2.mp4 224.46 MB
12.13 - SD Processes - Capacity Management Part 3.mp4 163.93 MB
13.11 - SD Processes - IT Service Continuity Mgmt.mp4 397.53 MB
13.12 - SD Processes - IT Service Continutiy Mgmt Part 2.mp4 314.58 MB
14.11 - SD Processes - Information Security Mgmt.mp4 288.58 MB
14.12 - SD Processes - Information Security Mgmt Part 2.mp4 273.39 MB
15.11 - Service Design Activities.mp4 331.92 MB
15.12 - Service Design Activities Part 2.mp4 173.35 MB
16.1 - Organizing for SD and Tech Considerations.mp4 222.06 MB
17.1 - Implementation and CSF's of Service Design.mp4 258.11 MB
18.1 - Exam Review Introduction.mp4 309.03 MB
19.11 - Exam Review.mp4 362.76 MB
19.12 - Exam Review Part 2.mp4 252.5 MB
3.1 - Objectives, Scope and Value.mp4 316.81 MB
4.1 - Functions and Organization.mp4 186.14 MB
5.1 - Inputs and Outputs.mp4 544.85 MB
6.11 - Service Design Principles.mp4 361.93 MB
6.12 - Service Design Principles Part 2.mp4 322.64 MB
6.13 - Service Design Principles Part 3.mp4 409.33 MB
7.11 - SD Processes - Design Coordination.mp4 316.82 MB
7.12 - SD Processes - Design Coordination Part 2.mp4 241.34 MB
8.11 - SD Processes - Service Catalog Mgmt.mp4 387.84 MB
8.12 - SD Processes - Service Catalog Mgmt Part 2.mp4 265.43 MB
9.11 - SD Processes - Service Level Mgmt.mp4 587.58 MB
9.12 - SD Processes - Service Level Mgmt Part 2.mp4 498.69 MB
9.13 - SD Processes - Service Level Mgmt Part 3.mp4 340.11 MB
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